Sustainability Report 2022

Sustainability Report 2022

Sustainability at BCH

BCH operates our business with ethics, transparency, reliability, and fair treatment of all stakeholders and adheres in good audit system by considering the surrounding society to create a concrete standard in business operation. The Company is implementing the integration of the Environment, Social, and Governance (ESG) practices into our business to be sustainable for the Company and for all relevant stakeholders. Risks and challenges are also assessed to be ready for a rapid change, which can occur at any time, to prevent and mitigate the impacts caused by BCH, communities, society, and the environment. This sustainability integration also builds confidence among all groups of stakeholders for their certainty in our operation and will lead to the sustainable growth of our business.

Sustainability Policies and Goals

The Company is committed to integrating Environment, Social, and Governance (ESG) practices into our business operations. To ensure sustainability, we are taking proactive measures to prevent and mitigate any potential negative impacts on communities, society, and the environment. Our commitment to sustainability not only ensures the continuity of our business but also builds confidence among our stakeholders.

BCH established guidelines that aligned with the United Nations’ Sustainable Development Goals (SDGs) and includes 13 sustainable development goals (SDGs).

No poverty

Eradicate poverty in all its forms

Good health and well-being

Ensure healthy lives and promote well-being for all at all ages

Quality education

Ensure inclusive and equitable quality education and promote lifelong learning opportunities for all

Clean water and sanitation

Ensure availability and sustainable management of water and sanitation for all

Affordable and clean energy

Ensure access to affordable, reliable, sustainable and modern energy for all

Decent work and economic growth

Promote sustained, inclusive and sustainable economic growth, full and productive employment and decent work for all

Industry, innovation and infrastructure

Develop infrastructure that is ready for change, promotes sustainable industrialization and encourages innovation.

Sustainable cities and communities

Make cities and human settlements inclusive, safe, resilient and sustainable

Responsible consumption and production

Ensure sustainable consumption and production patterns

Climate action

Take urgent action to combat climate change and its impacts

Life on land

Protect, restore and promote sustainable use of terrestrial ecosystems

Peace, justice and strong institutions

Promote peaceful and inclusive societies for sustainable development

Partnerships for the goals

Strengthen the means of implementation and revitalize the global partnership for sustainable development

Sustainable development goals and guidelines

Materiality Matrix

Economic Dimension

  1. Responsibilities to patients
  2. Corporate Governance and Business Ethics
  3. Cybersecurity and data security
  1. Supply chain management
  1. Technology and innovation development


  1. Organization and human resource development
  2. Accessible Healthcare
  3. Occupational Health and Safety
  4. Human rights management
  1. Development and participation in the community


  1. Waste management
  1. Water management
  2. Energy and Climate Change Management

Value Chain Stakeholder Management

BCH recognizes the impacts on the stakeholders that our operation may have on stakeholders. To manage these impacts, the Company has developed guidelines for managing relationships with stakeholders and addressing the effect that may arise. In this regard, the Company has created a communication strategy to engage with our stakeholders and foster constructive relationship based on mutual understanding of our operations. At BCH, we believes that stakeholders are crucial to the continuity and sustainability. The below table shows value chain stakeholders’ expectation and needs as well as responding strategies.

Analysis of stakeholders in business value chain