Bangkok Chain Hospital Public Company Limited and its affiliates, which are service providers of the following hospital groups: (a) World Medical Hospital Group (b) Kasemrad International Hospital Group (c) Kasemrad Hospital Group and (d) Karunvej Hospital Group including a polyclinic and other businesses (hereinafter referred to as the “Group”), value the privacy of the website users that the information provided to the Group is appropriately protected. The Group has therefore established this Cookies Policy to provide clear and accessible information about the cookies used by the Group. This includes the role that cookies allow the group to provide the best user experience.

1. Cookies

Cookies are small files stored on the browser or on the hard drive of the user's computer or mobile device. They serve to save and store information and settings, such as language preferences in the browser on the user's device or save the current access status to help users to access the website continuously. They also collect information about the history of browsing favorite websites in a file format. Cookies do not cause any harm to the user's device and the content in cookies will only be retrieved or read by the website that created them. Additionally, cookies do not collect your personal data, such as address, password, credit/debit card information, phone number, and date of birth to the website. If cookies are deleted, all settings will revert to their defaults. The user can accept or decline the use of cookies by adjusting the settings in the user's browser.

Information of the Group obtained through cookies and similar technologies may contain IP addresses, mobile advertising code, browser features, device features, unique device code, operating system, language settings, URL, references, log behavior. For example, the content that the user visits or is interested in while visiting the website, including the date and time the user accesses or uses the website through mobile and tablet applications.

Privacy Notice of the Group will set out all the details about other information that the Group stores and uses the personal data of users.

2. Benefits of Cookies

Cookies indicate which parts of the website or application the user visited so that the Group will be able to provide a better experience of using websites and applications that are more convenient and meet the needs of users. For example, saving the first settings on the website will allow the user’s convenience to access the website in the future, unless cookies are deleted, this will cause all settings to revert to their defaults.

3. Types of Cookies

3.1 Necessary Cookies

Necessary cookies are cookies that are necessary for the website to function and enable the Group to provide services as requested by users accurately and safely. These cookies do not collect information that can specifically identify the user. However, the user will not be able to disable these types of cookies. These types of cookies are stored and deleted after using the website.

3.2 Analytical Cookies

Analytical cookies allow the Group to remember the number of visits and visit behavior of users for the purpose of improving the quality and appropriateness of the website.

It also collects statistical data on how users access and visit the website. This will improve the functionality of the website by allowing users to browse easily and helping the Group deliver engaging content and approaches to improve the user's browsing experience.

4. List of Cookies Used by the Group

Type Cookies ID Domain Providers Objectives
Necessary Cookies _session Laravel For maintaining an anonymized user session by the server and site security purpose.
XSRF-TOKEN Google recaptcha For identifying bots to protect the website against malicious spam attacks.
_GRECAPTCHA Google Analytics This cookie is installed by Google Analytics.
Analytical Cookies _ga_K0DMNBHPXN Google Analytics This cookie is installed by Google Analytics.
_ga Google Analytics For calculating visitor, session and campaign data and for keeping track of site usage for the site's analytics report. The cookies store information anonymously and assigns a randomly generated number to recognize unique visitors.
_gid Google Analytics For storing information on how visitors use a website, while creating an analytic report of the website's performance. The data includes the number of visitors, their source, and the pages they visit anonymously.
_gat_gtag_UA_175303199_8 Google Set by Google to distinguish users.

5. How to Delete Cookies?

In the event that the user no longer wishes the data collection via Cookies, the user can delete or reject cookies through the browser or the settings category on the user's mobile device or tablet. If the user disables cookies or deletes cookies, some features of the website may not function for the intended purpose. Users can delete cookies in your browser by perform the following settings:

6. Changes to the Cookies Policy

The Group may update this Cookies Policy as appropriate to comply with applicable regulations. However, the Group encourages the users to review this policy periodically in order to know how we use cookies.

This Cookies Policy was updated on 27 May 2022.