Dear Shareholders

In 2022 The COVID-19 pandemic situation has significantly eased and recovered, the company and affiliated hospitals have changed strategic plan to facilitate patients by renovated and increased service areas, built specialized medical center, and installed medical equipment to serve the rebound of general patients.

“The revenue of general patients, excluding the revenue related to COVID-19 from the government, still increased 25.36 percent from pent-up demand of both Thai and international patients”

Prof. Dr. Chalerm Harnphanich, M.D.

Chairman of the Board of Directors

The COVID-19 pandemic situation has significantly eased and recovered especially in the second half of 2022 which the government of each country have canceled the COVID-19 restriction measures, encouraged normal daily life as well as reopened for travelling aboard and cross-border business. The company and affiliated hospitals have changed strategic plan to facilitate patients in accordance with COVID-19 situation and severity which continually decreased over the period. The company has renovated and increased service areas, built specialized medical center, and installed medical equipment to serve patient needs especially preventive healthcare treatment which has been rising and support number of patients which increased from pent-up demand since the COVID-19 pandemic.

For the company’s operating results of 2022, the company had total revenue of 18,910.30 million baht, a decrease of (12.17) percent comparing to last year and net profit attributable to owners of the company amounted to 3,038.91 million baht which declined by (55.61) percent comparing to last year. The main reasons were the decrease in medical reimbursement from the government related to COVID-19. However, the revenue of general patients, excluding the revenue related to COVID-19 from the government, still increased 25.36 percent from pent-up demand of both Thai and international patients. Furthermore, the company continually managed and controlled costs and expenses at appropriate level and also increased operating efficiency to maintain growing company performance continually.

Apart from business operations, the company also emphasizes on social and environment cares under good corporate governance as well as enhancement of corporate credit rating. In 2022, the company was accredited “Very Good” in corporate governance by Thai Institute of Directors (IOD) and was reaffirmed company’s credit rating “A” with a “Stable” outlook from TRIS rating. In terms of social responsibility, the company was selected as 1 of 100 listed companies in the Stock Exchange of Thailand with outstanding performance in Environmental, Social, and Governance (ESG) from Thaipat Institute. Recently, the company has joined “Care the Bear” project initiated by the Stock Exchange of Thailand which collaborated with other organizations approximately 182 organizations to reduce global warming by lowering greenhouse gas emissions through event organizations which promote understanding on ESG and increase employee’s engagement and also raise awareness in environmental sustainability in the company.

On behalf of Bangkok Chain Hospital Public Company Limited, I would like to convey my gratitude to all shareholders, customers, Financial Institutes, private and public organizations, and business partners for your unwavering trust and supports. Likewise, I would like to express my sincere appreciation to doctors, nurses, and employees for their exertions and dedications to the company.

The company will strictly adhere to the intention to operate the business in line with enhancing and maintaining corporate value with fair and good corporate governance in long term.